Article 6 (Withdrawal of subscription and refunds)

Users may request withdrawal of subscription within 14 days of the payment date. We apply the same period regardless of where you live: it is longer than the 7 days required by the Korean Act on Consumer Protection in Electronic Commerce and matches the 14-day period granted to consumers in the EU and the UK. However, portions whose value has been significantly reduced due to the User's use of the Service, such as credits already consumed, may be excluded from refunds. Credits granted free of charge are not eligible for refunds.

How to request a refund

Contact us through the help center with the email on the account that paid. We reply with a decision within 3 business days, and approved refunds go back to the original payment method.

If you cancel a subscription

Cancelling keeps your access until the period you already paid for ends. After that you move to the Free plan and no further payment is taken.

What is not refundable

Credits already spent and credits granted for free are not refundable. Digital assets bought in the hiring market, such as employees and workflows, are delivered instantly; we take separate consent at checkout and they are excluded from withdrawal.