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What to check when an integration breaks

If a task that used to work starts failing at an integration step, check things in this order.

  1. Check the status indicator for that integration in Settings > Integrations.
  2. An expired key is the most common cause. Get a fresh key from the external service and update it.
  3. It could also be an outage on the external service's side. Check that service's status page.
  4. If it still doesn't work, let us know through Contact us. Sending it along with the failed task's info speeds things up.
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What to check when an integration breaks · Bosskit Help